This qualitative case study identifies specific training, tools, and resources (TTR) needed to support the emergency decision-making functions of park rangers employed by a state park system (SPS) in the United States. The case study explored the experiences and challenges faced by park rangers in their own words. Data collection consisted of an online focus group with six SPS managers and individual interviews with nine SPS park rangers. Data analysis revealed emergent themes in confidence, foundations, learning preferences, process, opportunities for improvement, and preparedness. The research findings indicate the need to develop and implement emergency decision-making TTR that meet the needs of park rangers. Specific recommendations to the SPS relate to training, tools, resources, and future planning efforts.