Ethnocentrism in intelligence analysis produces challenges in cognition, analysis, and collection that many analysts may not recognize. The most significant challenges are manifestations of mirror-imaging biases and institutional biases that leave gaping cognitive holes. One tool to increase the cultural intelligence of a future U.S. Intelligence Community workforce is incorporating the Global Online Learning Exchange (GOLE) and similar virtual exchange programs within undergraduate intelligence courses. This paper explores the use of GOLE in an undergraduate intelligence course where students in the United States and Australia participated in a joint tabletop exercise using video conferencing. 


Aileen Towner

Aileen Towner is a Senior Intelligence Analysis undergraduate at James Madison University with minors in Asian Studies and Philosophy. She plans on working as a sociocultural analyst, focusing on China and Cross-Strait relations.

Keith Cozine

Keith Cozine is an Associate Professor and Chair of the Division of Criminal Justice and Homeland Security at St. John's University. Before joining St. John's, Professor Cozine had nearly a decade and a half of law enforcement and intelligence experience dealing directly with issues related to transnational crime, terrorism, and border security. He has authored numerous journal articles on experiential learning in homeland security and intelligence education, terrorism, and border security. He is co-editor of Theoretical Foundations of Homeland Security: Strategies, Operations, and Structures. He earned an M.S. in  Criminal Justice and a Ph.D. in Global Affairs from Rutgers University. In 2021, Professor Cozine was awarded the David McIntyre Homeland Security Award from the Center of Homeland Defense and Security for his contributions to advancing homeland security research and education.

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No. 6 Using the Global Online Exchange to Enhance Cultural Intelligence in Future IC Workforces